Sunday, November 13, 2005

Cincinnati Bell contracts Excell for outsourced directory-assistance service

Cincinnati Bell will outsource its directory assistance service to Excell Services starting this December. This move is part of the company's restructuring program that intends to generate US$20-25 million cost savings. Excell will perform the service in one of its call center in the US, Canada, and the Philippines. (The Enquirer)

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