Dell and PFSweb expands call center operations

As planned, Dell finally opened its 2nd call center in the Philippines. The company will actively recruit 100 personnel a month until it meets their 2600 manpower target. Its investment for the 2nd call center is estimated to reach US$9.7 million.

PFSweb also expanded its call center facility to house its wholly owned subsidiary eCost.com (an online discount retailer).

The Philippines is one of most attractive offshoring location in the world.

Stellar Call Centres Launches New Website

Stellar Call Centres announced the launch of their new website www.stellarccs.com. Visitors to the new website will find information about Stellar's call centre and business process outsourcing offerings, their new low-cost Philippines call centre facility and their experiences with some of Australia's largest and well known brands.

Stellar Call Centre Solutions is one of Australia's leading outsourcing providers, with nine call centre sites around Australia employing over 3,000 staff, and one call centre site in the Philippines. (iTWire)

Paxys Inc buys Smart Salary for $36.7m

Philippine call center Paxys Inc. is acquiring Australia's second largest outsourced salary packaging company, Smart Salary Pty Ltd., for $A36.7 million in cash and stocks. This is equivalent to 29.8 million shares of the company. (The Age)