Monitoring of Philippines outsourcing, business, and political developments.
Sunday, December 03, 2006
Philippines is the English Voice Capital of the world
According to Francisco D'Souza, Chief Operating Officer, Cognizant Technology Solutions, "If clients were to set up a brand new call centre today, they would most likely not do it in the US, unless there are specific regulatory or other reasons to do it. They would probably go to the Philippines or somewhere else where such work is highly specialised. The Philippines as a country seems to be emerging as the English Voice Capital of the world, even rivalling India." (The Hindu Business Line)
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