Dial Manila

PeopleSupport is a big part of the Philippines' grab of outsourcing business from India. This is one interesting story that puts the Philippines on the map! (Forbes.com)

Job Fair 2007

The SOUTHERN TAGALOG 2007 Job Fair at De La Salle Lipa
February 6-7, 2007

The Southern Luzon Job Fair 2007 @ De La Salle University – Dasmariñas
March 8-9, 2007

The South of Manila Job Fair 2007 at EXPO Trade Hall, 4th Floor, Festival Supermall, Filinvest, Alabang
March 24-25, 2007

For details please call PHILTRADE Exhibits
(632) 8253482, 8264291, 09208766505
Or email at philtradevents@yahoo.com.ph

Hawaiian Airlines planning to outsource call center reservation to Philippines

Hawaiian Airlines is planning to move most of its reservation call center operations to the Philippines, and its information technology and accounting jobs to India to reduce costs. (Star Bulletin)

The union representing the airline's employees has a contract clause that no one would be laid off. (Pacific Business News)

Pierre Barberis steps down as Oberthur CEO

The card vendor late last month announced Pierre Barberis would step down after more than four years to move to Southeast Asia. He reportedly has business interests in the Philippines. Philippe Geyres shall take his place as the new CEO of Oberthur. (Card Technology)

Graphic Outsourcing in Philippines Spells Savings for Global Businesses

In the field of graphic outsourcing, companies like LazyMask are finding that the Philippines’ graphic artists are critical in helping it carve its own niche. It is one of the few companies to channel most of its resources to outsourced clipping path or image masking jobs.

A clipping path outlines any image or photo and allows LazyMask’s customers to place any background behind the actual object. Clipping paths are often needed for catalogs, posters, brochures, websites, and other forms of print or design. LazyMask’s unique selling point is its guaranteed delivery of finished images within 24 hours or less - for a certain number of images. CEO Jane Kirk founded LazyMask in Metro Cebu, Philippines. (PR Leap)

Firstsource Solutions plans to open call center in the Philippines

Firstsource has more than 9,000 employees and 17 delivery centres across India, the US, the UK and Argentina, and plans for a centre in the Philippines. (Belfast Telegraph)

Philippines is the English Voice Capital of the world

According to Francisco D'Souza, Chief Operating Officer, Cognizant Technology Solutions, "If clients were to set up a brand new call centre today, they would most likely not do it in the US, unless there are specific regulatory or other reasons to do it. They would probably go to the Philippines or somewhere else where such work is highly specialised. The Philippines as a country seems to be emerging as the English Voice Capital of the world, even rivalling India." (The Hindu Business Line)

EBags' sales escalating with back-office support in the Philippines

According to Rocky Mountain News, that's because call center workers in India replied to shopper's e-mail queries, and dozens more in the Philippines answered 80 percent of the telephone calls. (Nordmark said the Filipinos offer a cheaper alternative and pick up the American accent easily.)