ERP Works Appoints iCatchIT as KPO Vendor

ERP Works of Australia signed an SLA agreement making iCatchIT the KPO marketing provider for ERP Works. iCatchIT is a Knowledge Process Outsourcing company located in Cebu, the Philippines. It has a five year history of IT and financial solutions for American and Australian companies as well as those located in the Middle East and Asia. (PowerHomeBiz)

Hard-living youth drive Philippine outsourcing

The Philippines' outsourcing industry is generating $3.6 billion dollars in 2006 revenues but executives fear employees are turning to caffeine, cigarettes and booze to deal with unsociable hours and demanding customers. (CIOL)